Get in Touch With Us
Got a question about something you've read on baalunarsection.org.uk, spotted an error, or want to flag a concern about a listed casino? This page explains how to get in touch and what kind of enquiries we can actually help with.
How to Reach the Team
Email is the best way to contact us: [email protected]. A real person reads every message, and we try to reply within two working days. If your enquiry is time-sensitive, say so in the subject line and we'll prioritise it where we can.
To help us answer quickly, tell us which page or brand your message relates to and, if relevant, when you noticed the issue. A screenshot never hurts if you're reporting something broken or inaccurate.
What We Can Help With
- Site accuracy — If a welcome offer, rating or detail on one of our reviewed brands (such as Betmica, Kikibet or WinnerIsland) looks out of date, tell us. Terms at operators change without notice and we rely partly on reader reports to keep pages current.
- Questions about how we rank casinos — If you want more detail on the criteria behind our list of trusted non Gamstop casinos UK, we're happy to explain our approach in more depth than the page itself allows.
- General queries about non Gamstop casinos — Confused about how GAMSTOP interacts with sites licensed outside GB, or unsure what payment methods a particular operator supports? Send it over.
- Content suggestions — If there's a topic around casinos not on Gamstop, betting sites not on Gamstop, or specific game types you'd like us to cover, we take reader suggestions seriously when planning new content.
- Partnership or commercial enquiries — Operators or affiliates wanting to discuss a listing should introduce themselves clearly and outline what they're proposing.
What We Can't Do
We're an independent comparison site, not a casino operator, a payment provider or a regulator. That means we can't process withdrawals, resolve account disputes, or override a casino's own terms and conditions on your behalf. For account-specific issues — a delayed payout, a locked account, a bonus dispute — you'll need to contact the operator's own support team directly, since only they hold your account details.
Similarly, if you're looking to manage or extend a GAMSTOP exclusion, that has to go through GAMSTOP itself or your GP, as we have no access to exclusion records and can't act on them.
A Note on Responsible Gambling Messages
If you or someone you know is finding gambling difficult to control, please mention this when you write to us. We'll point you towards independent support organisations where appropriate. Everything on this site is intended for adults aged 18 and over, and we'd rather you gamble within your means than not at all.
What Happens Once You've Sent a Message
Your email is read by someone on the editorial team, not a bot. We aim to respond within two working days, though this can stretch slightly during busier periods — if that happens, we'll still follow up rather than let it drop. We won't chase you for anything beyond what's needed to answer your question, and we don't add contacts to marketing lists from enquiries sent through this page.
Whether you're pointing out something we've got wrong, asking about a specific bonus offer, or just want to understand more about how casinos not on Gamstop operate, we'd genuinely rather hear from you than have you guess. Drop us a line whenever something needs clearing up.